D2.1.1 In-House-en – CPA (Thailand)

TOEIC® Listening & Reading Test (Institutional Test)

In–House Testing

Test Schedule / Test Locations

• Test Schedule In-House Test Schedule
• Test Locations : Bangkok Test Center and Chiangmai Test Center

Test Reservations

Test reservations must be made at least 1 working day in advance of the required test date. Reservations may be made by calling CALL CENTER, Monday-Saturday between 08.00 A.M.- 04.30 P.M. (Reservations by Email are not accepted.)

Bangkok Test Center: 02-260-7061, 02 259 3990 ext. 101 or ext. 603 for English speakers
Chiangmai Test Center: 0-5324-1273 to 5

Organization / Education Institute coordinators must send the completed “Corporate Test Request Form” to Email: test_reservations@cpathailand.co.th at least 1 working day in advance of the requested test date. Seats are based on availability at the time requests are received.

Test Takers who require the use of medical devices of any kind during the test such as hearing aids, heart monitors, insulin pumps, wheelchairs, or require special testing procedures such as Braille tests or special readers for the hearing Impaired must inform CPA Call Center at least 3 weeks in advance of the required test date by calling CPA Call Center (ext.101) 08:00 A.M. – 04:30 P.M.

More details

Test Cancellation or Postponement must be made by calling CPA CALL CENTER, 08:00 A.M. – 04:30 P.M at least 1 working day (not including Public Holidays) prior to the scheduled test date. Otherwise, Test Takers will have an administrative charge (Penalty Fee) of 500 Baht added to their next test fee.

In case Test Takers want to Re-Test, reservations can only be made after the score of the previous test has been issued. However, the following lapse period between each test applies

Test Taker Category		Lapse dates between each test
1. Thai Nationals		3 Calendar days after the test date
2. Foreign Nationals who hold – Original valid Thai Work Permit or – Original valid Student Card or – valid documentation from Thai Ministry of Education to certify current status as a Full-Time student	3 Calendar days after the test date
3. Foreign Nationals who do not hold the above (2.) documents		12 Calendar days after the test date

Remarks: : Should an examinee re-test before the allowed period, the score from that specific re-test will be nullified and the test fee will not be refunded.

Test Day Procedures

Test Takers may only check-in at the scheduled time given for each reserved test session 1 hour before the scheduled test time. Check-In and Register counters will be closed 10 minutes before test time. All required documents must be presented at the time of Check-In. In case of no-show or late arrivals, an administrative charge (Penalty Fee) of 500 Baht will be applied and added to test taker’s next test fee.

Documents Required on the Test Day

Identification requirements are strictly enforced. All submitted documents must be complete and undamaged with all information clearly legible and visible. Test Takers must use the exact same name and information that appears on each of the identification documents required for each Test Taker category.

1. PERSONAL Test Takers

Original Valid Thai National ID Card or
Original Valid Thai Electronic Driver’s License (Smart Card) or
Original Valid Passport

2. ORGANIZATION AFFILIATED / EDUCATION Test Takers (Letter of Agreement signed)

Original Valid Thai National ID Card or
Original Valid Thai Electronic Driver’s License (Smart Card) or Original Valid Passport and
Original Valid Employee Identification card with photo or

Lapse Days between each test

For Test Takers who want to Re-Test, reservations can be made after the score of the previous test has been issued “3 Calendar days* after the test date.” (*Counted from 1 calendar day after the test date)

1.PERSONAL or ORGANIZATION AFFILIATED / EDUCATION Foreign National Test Takers(Letter of Agreement signed)
(For Foreign National Test Takers who are studying in Thailand OR Working in Thailand carrying valid Work Permits)

Studying in Thailand

Original Valid Passport PLUS
Original Valid Full-time Student Identification Card OR Original Valid Documentation to certify current attendance at a Thai Ministry of Education Certified Secondary level or University level institute as a Full-Time Student (issued within thirty (30) days before the test date). PLUS
Original Valid Voucher or Coupon (If any)

Working in Thailand with Work Permit

1. Original Valid Passport PLUS
2. Original Valid Company ID Card PLUS
3. Original Valid Voucher or Coupon (If any)
4. Work Permit
  1. Original Valid Thai Work Permit (Blue book) OR
  2. E-Work Permit (Smart Card) OR
  3. Digital Work Permit *(D-WP – Mobile Application)

Lapse Days between each test
For Test Takers who want to Re-Test, reservations can be made after the score of the previous test has been issued “3 Calendar days* after the test date.” (*Counted from 1 calendar day after the test date)

2. PERSONAL or ORGANIZATION / EDUCATION AFFILIATED TEST TAKERS
(For Foreign National Test Takers who DO NOT have Work Permit or Student Card)

Original Valid Passport

Lapse Days between each test
For Test Takers who want to Re-Test, reservations can be made after the score of the previous test has been issued “12 Calendar days* after the test date.” (*Counted from 1 calendar day after the test date)

Additional Documents

Test Takers who require the use of medical devices of any kind, or require the use of any external device during

The test, MUST SUBMIT one of the following documents

Original ID card for Persons with Disabilities or
Medical Certificate with the following details;
- Original, or Copy of the Medical Certificate from hospitals recognized by the Ministry of Public Health
- Content stated the necessity of using medical devices of any kind during the test
- Issued within 2 years before the test date.

Remarks: CPA (Thailand) reserves the right to deny entry to the test room if the required documents are not clear or not presented at the test center on the test day.

Test Fees and Payment

Test Category	Test Fees	Payment
Personal	1,800.- Baht	Cash / Credit Card / QR code (Pay on the Test Day)
Organization Affiliated Testing / Education	Based on the Letter of Agreement for each organization	Based on the Letter of Agreement for each organization

Test Rules

Test Takers may only Check-In and Register at given times for the reserved test schedule. All required documents must be presented during Check-In. Test seats will be released to Standby test takers in case of No-Show or Late Arrivals, or when required documents are not presented. An administrative Penalty Fee will be added to the No-Show and Late Arrival test taker’s next test fee
No electronic devices; weapons or weapon-like or metal devices of any kind; USB, flash drives, SIM cards, watches of any kind, medication; lozenges; documents or stationery, personal belongings or any other belongings deemed non-allowable in the test room by CPA (Thailand) are permitted in the test room.
No Test Taker will be admitted into the test room after the time designated by Test Center.
Test Takers will not be allowed to select their own test seat but must be seated in the test room as assigned by test room proctors.
Test Takers will not be allowed to leave the test room at any time without permission from the Senior Proctor and will be required to remain in the assigned test room seat until the end of the test.
Test Takers are not allowed to write, mark or underline words, make notes in the Test Book or the Answer Sheet, or any other material.
Test Takers must only focus on their own Test Books and Answer Sheets. Penalties issued from attempts to give or receive unauthorized assistance of any kind, before or during the test administration, may result in dismissal from the test room, or invalidation of the Test Taker’s test results. Fees for Answer Sheets that are not scored due to a violation of test room policies are not refunded. Test Takers may be banned from future testing if such violations are determined to have occurred.
Reservations for Re-Tests can be made after the score for the most recent test has been issued. Required intervals between each test are as indicated by CPA (Thailand). If Test Takers Re-Test before the required intervals, that test will not be scored and the test fee will not be refunded.
TOEIC test items are protected by Copyright Law as Property of ETS. For this reason, ETS’s TOEIC test items must not be disclosed or reprinted without written permission by ETS.
CPA (Thailand) has the full authority to conduct interviews and validate scores before releasing Score Reports.

Remarks :
• For In-House Test Takers, Individual lockers are NOT provided. While shelving is provided for personal belongings, CPA (Thailand) accepts no responsibility for any left items.
• Test Takers who fail to follow test center policies or proctor instructions may be refused entry into the test room. Tests may be canceled and test fees may NOT be refunded.

Score Pick-Up

Test Takers may select the score pick-up method when registration. Score pick-up method cannot be changed after entering the test rooms. Express Mail Services (EMS) fee is 50 baht. (Payable in cash on the test day)

BANGKOK

Test Day	Self Pick-up Day	EMS Sent Out Day
Monday – Thursday	1 day after the test day 2:30 P.M – 4:30 P.M.	1 day after the test day
Friday	1 day after the test day 2:30 P.M – 4:30 P.M.	1 day after the test day
Saturday	2 days after the test day 2:30 P.M – 4:30 P.M.	1 day after the test day

CHIANGMAI

Test Day		Self Pick-up Day and EMS Sent Out Day
Monday – Thursday		4 days after the test day 2:30 P.M – 4:30 P.M.
Friday-Saturday		5 days after the test day 2:30 P.M – 4:30 P.M.

Remarks:

If “Pick-Up & EMS Sent Out Day” falls on a public holiday, scores will be sent out on the next working day.
The original Score Report can be picked up within 90 days after the test.
For EMS, CPA (Thailand) will send out Score Reports on the day stated in the table above. The receiving day depends on local Postal Office operations.

For Score Pick-Up, all required documents stated below must be complete and undamaged with all information clearly legible and visible. Name (English) and Identification number or passport number must be exactly the same as appearing on each of the identification documents.

For Self Pick-Up

Original Valid Thai National ID Card or
– Original Valid Thai Electronic Driver’s License (Smart Card) or
– Original Valid Passport
Original TOEIC® Test Registration Form

For Third Party Pick-Up

Original Valid Test Taker’s THAI National ID Card or THAI Electronic Driver’s License (Smart Card) or Valid Passport
Original Valid Designee’s THAI National ID Card or THAI Electronic Driver’s License (Smart Card) or Valid Passport
Original TOEIC® Test Registration Form
(All documents that have been lost, misplaced, stolen, or are otherwise not available must be replaced with an official government report form (such as Police Report, Temporary Government Document Receipt).
Original Complete Proxy Document (With Test Takers original signature) (any form)
– Proxy Form on the back of TOEIC® Test Registration Form
– General Proxy Form
– CPA (Thailand) Proxy Form (can be requested via email : clientservices@cpathailand.co.th)
– A copy of Test Taker’s Identification Document. In such document, each Test taker must identify name, identification or passport number of Designee, purpose of the proxy and the allowance of Personal Data disclosure.

Remarks:
CPA (Thailand) reserves the right to deny releasing Score to any Test Taker or Designee if the required documents are not clear or not presented.

Preparation Tips

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